Support desk
Contact us
Send the Amazon order number and the model or garment you are working on. Battery pairing, nozzle choice and bulk pricing all reach the same desk. Messages are answered on business days, usually within one day.
Service desk email
service@enntas.com
Orders, battery pairing and after-sales all reach this inbox.
Scan the QR code with your phone camera to start a chat. Messages and voice, English only.
Business hours
Mon–Fri, 09:00–18:00 CET
Messages sent outside these hours are answered the next business day.
Customer message
Send us the details
The message form sits on the home page. Add your Amazon order number, country and the details of the job there, and the service desk replies by email.
Go to the message formOrdering for a shop, hotel or fleet?
Bulk quotations are handled by the same desk. Include all of the following so we can quote in one reply.
- Send the quantities and the plug type you need in one message
- Mixed Auto and Home orders can be quoted together for shops and hotels
- Lead times confirmed per line, not per order
- Spare batteries, nozzles and brushes quoted with the first batch
Common questions
Yes. The Aero inflator, Hydro washer and Trail pump all run on the same 20 V pack, and the charger is interchangeable between kits. Spare batteries are listed as an option on each product page.